SNO

Having won the World Snow Awards and successfully expanded to now cover the world’s top 200 winter-sport destinations in both Europe and North America, SNO has been the fastest growing specialist winter sports travel business over their first five years.  The team has maintained its primary focus on ski holidays, with particular attention to the customer online journey, and been both the first UK ski business to make their entire website secure SSL and subsequently the first (still currently the only) to introduce social login with Facebook.  With an ex-BBC founder, the business also benefits from the most comprehensive list of online video, and a consumer/tech/travel focus born of the CEO’s time producing Watchdog, Tomorrow’s World and most recently the Holiday programme.

Ski Holidays

Within the incredibly competitive arena of winter skiing and snowboarding travel, SNO has garnered a reputation as experts in organising group ski holidays and have seen their growth compounded by the repeat bookings and recommendations born of a laser focus on customer experience.  With the largest selection of catered chalet and luxury skiing packages online, SNO has also pioneered the practice of taking telephone dictation Reviews from literally all of their travellers at the end of each winter, thus avoiding the complainer-bias and fraudulent reviewing seen on the world’s biggest review websites and gathering over four thousand reviews in their first two seasons.

Summer Holidays

After extensive research of the lakes and mountains market, SNO has now grown its expertise on popular classics in Lake Garda and is now also offering its many active travellers the option of summer packages cycling and walking in the alps.  With a new focus on the high end of the beach holidays market coming this summer, the team are aiming to be able to look after their loyal customers holiday needs no matter which part of their travelling year is being researched or booked.